The drive to implement a seamless Performance Management System (PMS) in achieving its corporate objectives and consequently moving the Nation’s digital economy towards a laudable global standard has earned the National Information Technology Development Agency (NITDA) more commendations.
The latest to applaud the Agency is the Head of Civil Service of the Federation, Dr Folasade Yemi-Esan during a courtesy visit to the corporate headquarters of the Agency.
Yemi-Esan was represented by the Permanent Secretary, Career Management Office, OHCSF, Dr Marcus Olaniyi, and the Permanent Secretary, Service Policy and Strategy Office, OHCSF, Dr Emmanuel Meribole, along with other delegates as part of its supervisory role in ensuring a service-wide implementation of the PMS in all government institutions.
The commendation came barely a week after NITDA was awarded the prestigious Productivity Order of Merit Award (NPOM) organizational category by His Excellency, President Muhammadu Buhari, GCFR, as a clear indication that the Agency is aligning its efforts and commitment with the agenda of the present administration.
In her words, Dr Esan stated that part of the strategic plan of the OHCSF is to institutionalize the Performance Management System in the entire service which has necessitated study visits to Agencies of government to evaluate their frameworks and proffer solutions to possible challenges. “We are here to examine the framework you have put in place, share your experiences, challenges and lessons learnt intending to implement an effective PMS service-wide”She said.
While expressing her satisfaction with the framework presented by the Agency, Dr Esan emphasised that the features and elements of the Agency’s PMS were highly impressive and would effectively track the performance of employees consistently and measurably.
She particularly appreciated the Agency on its all-year-round implementation of the PMS, a strategy she claimed will help them identify gaps early enough to proffer solutions and also urged them to intensify their advisory role as stipulated by their mandate. “I am delighted and impressed by your PMS framework and I want you to know that we will need your cooperation and leverage on your experience”, she concluded.
Also Kashifu Inuwa in his earlier presentation of the Agency’s PMS delightfully appreciated the Head of Civil Service of the Federation for sending representatives to NITDA and described it as a privilege playing the host. He explained that the Agency commenced its PMS implementation in 2016 under the stewardship of Prof. Isa Ali Ibrahim (Pantami) the then Director-General, and currently, the Honorable Minister of Communications and Digital Economy.
Emphasizing the value the initiative has added to the Agency’s work processes, the NITDA boss stated that the implementation of the PMS has gained top priority in his administration’s restructuring process and the capacities of staff have been built to exploit its optimization. “At first, we could not align it with our Strategic Roadmap and Action Plan (SRAP) document, so we decided to send some of our staff to get more training on how effectively we can implement this particular activity”, he noted.
Inuwa who was represented by the Director, Information Technology Infrastructure Solutions (ITIS), Dr Gambo Abdullahi, averred that an effective Performance Framework is dependent on a clear vision, robust strategy, good structure and most importantly, excellent culture. “We are trying to see how we can reconnect the people’s practices with the vision of the agency and assess them appropriately and objectively while ensuring that people who didn’t perform well will understand and agree that they didn’t do well enough”, he stated. Pointing out how the PMS is being used as a motivational tool for staff, Inuwa posited that responsibilities have been personalized and objectives cascaded down to various individuals that are responsible to deliver the set objectives with rewards and penalties attached for those who perform well and those who may not respectively. He emphatically stated that the transparent system will showcase an unbiased evaluation of all staff performance and ensure that objectivity takes precedence over subjectivity.