The Nigerian Communications Commission (NCC), says in line with its tradition of exploring avenues to engage with telecom consumers, it will continue engage and enlighten consumers on their rights and privileges within the communication sector.
The Executive Vice Chairman (EVC) of NCC Prof. Umar Garba Danbatta, said this while addressing telecom consumers during the NCC Special Day held at recently-concluded 32nd Enugu International Trade Fair organised by the Enugu Chamber of Commerce, Industry Mines and Agriculture (ECCIMA).
The EVC said events of this nature provide the opportunity for NCC, as a telecom regulator, to interact with consumers and attend to their service-related concerns.
Represented by the Director, Public Affairs of NCC, Ikechukwu Adinde, Danbatta, who spoke around the theme of the Fair: “Promoting New Technologies, Business Ideas and Strategies for Rapid Economic Growth and Development in Nigeria,” highlighted some of the regulatory initiatives by the Commission for protecting, informing and educating the consumers.
These initiatives include the NCC Emergency Toll-free Number 112; the NCC Consumer Complaint Toll-Free Number 622; the Do-Not-Disturb (DND) Short Code 2442, the Regulation on Forceful Subscription and measures put in place to check cases of pre-registered Subscriber Identity Module (SIM) cards.
Danbatta also emphasised the importance of the ongoing National Identity Number (NIN)-SIM data linkage exercise, in order to ensure credible citizen database for improved national security and stressed the need for consumers to be cybersecurity-conscious while online and to always ensure efficient management of e-waste for a safer environment.
President of Enugu Chamber of Commerce, Industry Mines and Agriculture (ECCIMA), Emeka Nwandu, who was represented by the Chamber’s Deputy President, Jasper Nduagwuike, extolled the role of the Chamber in the facilitation and promotion of robust exchange of business engagements in the South-East region of the country over the years through various initiatives, such as the Trade Fair.
The vice chairman who was represented by the Director, Public Affairs, NCC, Ikechukwu Adinde stressed the need for compliance with the NIN-SIM data linkage exercise in order to ensure a credible citizen database for improved national security.